Blackwell's Five-Minute Veterinary Practice Management Consult

Blackwell's Five-Minute Veterinary Practice Management Consult [Hardcover]

Author: Lowell Ackerman | Language: English | ISBN: 1118529243 | Format: PDF, EPUB

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Blackwell's Five-Minute Veterinary Practice Management Consult
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Blackwell’s Five-Minute Veterinary Practice Management Consult, Second Edition has been extensively updated and expanded, with 55 new topics covering subjects such as online technologies, hospice care, mobile practices, compassion fatigue, practice profitability, and more. Carefully formatted using the popular Five-Minute Veterinary Consult style, the book offers fast access to authoritative information on all aspects of practice management. This Second Edition is an essential tool for running a practice, increasing revenue, and managing staff in today’s veterinary practice.

Addressing topics ranging from client communication and management to legal issues, financial management, and human resources, the book is an invaluable resource for business management advice applicable to veterinary practice. Sample forms and further resources are now available on a companion website. Veterinarians and practice managers alike will find this book a comprehensive yet user-friendly guide for success in today’s challenging business environment.

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• Hardcover: 808 pages
• Publisher: Wiley-Blackwell; 2 edition (October 28, 2013)
• Language: English
• ISBN-10: 1118529243
• ISBN-13: 978-1118529249
• Product Dimensions: 10.9 x 8.7 x 1.5 inches
• Shipping Weight: 4.9 pounds (View shipping rates and policies)
• Amazon Best Sellers Rank: #163,946 in Books (See Top 100 in Books)

Editor-in-Chief and Consulting Editors xv

Contributors xvi

Preface xx

About the Companion Website xxi

Section 1

Marketplace 1

Section 2

Client Relationship Management 59

Section 3

Communications 113

Section 4

Financial Management 165

Section 5

Cash Management 219

Section 6

Human Resources 271

Section 7

Marketing Management 333

Section 8

Operations Management 379

Section 9

Technology Management 429

Section 10

Administrative Management 483

Section 11

Practice Safety 537

Section 12

Legal Issues 571

Section 13

Planning and Decision Making 617

Section 14

Facility Management, Design, and Construction 675

Section 15

Appendices 727

Abbreviations 743

Glossary 747

Index 777

This book gives an excellent review of basic business practices in a veterinary practice. All veterinarians should read it to be sure they are following generally accepted practices. I suspect many are not, due to a lack of business education in veterinary schools, as well as being preoccupied with the clinical aspects of practice.

By The Mucker

This book has it all, from start up basics to in-depth management protocols. All of this is in the usual easy-to-find, easy-to-read format that you expect from the Five Minute series.

By Amazon Customer

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