The Checklist Manifesto

The Checklist Manifesto: How to Get Things Right Paperback – January 4, 2011

Author: Visit Amazon's Atul Gawande Page | Language: English | ISBN: 0312430000 | Format: PDF, EPUB

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The Checklist Manifesto: How to Get Things Right – January 4, 2011
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• Paperback: 240 pages
• Publisher: Picador; Reprint edition (January 4, 2011)
• Language: English
• ISBN-10: 0312430000
• ISBN-13: 978-0312430009
• Product Dimensions: 8.2 x 5.5 x 0.6 inches
• Shipping Weight: 5.6 ounces (View shipping rates and policies)
• Amazon Best Sellers Rank: #1,102 in Books (See Top 100 in Books)
  • #1 in Books > Medical Books > Administration & Medicine Economics > Hospital Administration
  • #1 in Books > Medical Books > Administration & Medicine Economics > Health Care Administration
  • #2 in Books > Medical Books > Medicine > Internal Medicine > Pathology > Clinical Chemistry

Amazon's December Book of the Month summary describes the author's mission of revolutionizing the "to-do list...without programmatic steps or tables to help reshuffle daily tasks." One may infer from this recap that this is a how-to-self-improvement book for making one more productive, more efficient and less stressed - this couldn't be farther from the core message of this book.

The author's key message is that the volume and complexity of knowledge today has exceeded any single individual's ability to manage it consistently without error despite material advances in technology, boatloads of more training and super-specialization of functions and responsibilities. Yet, despite demonstrating that checklists produce results, there is resistance to their use because of the (1) Master of Universe mentality (Rock Star; Fighter Pilot; Hero), (2) our jobs are too complex to reduce to a checklist, (3) checklists are too rigid and don't force us to look up and see and think ahead of what's in front of us. Yet, in a complex environment, he states that experts are up against 2 difficulties - the fallibility of human memory when it comes to mundane, routine matters that are easily overlooked under the strain of more pressing events and secondly, people can lull themselves into skipping steps even when they remember them - after all certain steps don't always matter...until one day they do. Gawande makes a persuasive case in his book as to why you should develop and implement a process checklist for critical processes/decisions.

* Whether you are from the medical field or not, you will benefit from the inspiring thinking and insights.

* This book is game changing - a call-to-action for generating better results despite the pull to run with intuition or gut instinct.

I looked over the other reviews of this interesting book, and there are many of them that you will find very useful--so I'll just try to list some highlights. As Dr. Gawande points out, a checklist can't be too long (people won't use it), yet it must succinctly cover the most essential considerations of the situation at hand. Although what follows isn't a checklist, I'll try to focus on the most essential characteristics of Dr. Gawande's book:

First, this is an easy-to-read, engaging book. I'll bet that you will find it hard to put down. It is interesting enough to make you want to read the book and serious enough to deliver important messages.

Second, the value of using checklists springs directly from the complexity of modern life, whether we're talking about surgery (the author is a surgeon), flying an airplane or building a skyscraper. By the way, in reading this book I have developed a newfound appreciation of how complex the construction business can be.

Third, checklists are not just for simple, straightforward tasks. Checklists help people communicate and work together better, especially when the unexpected occurs.

Fourth, checklists are important regardless of the time available. Indeed, when the cockpit crew of US Airways flight 1549 lost both engines over New York City, they had only three minutes of airtime remaining. The first thing they did was to get out their checklists. (You can read Captain Sully Sullenberger's excellent book for more details.)

Fifth, checklist usage has saved numerous lives, including one of Dr. Gawande's patients. His candor in discussing that episode is laudable.

Sixth, humans being human, mistakes will inevitably occur.

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